Privacy Policy

We, PRO GAMERS LEAGUE Pvt Ltd, incorporated under the Companies Act, 2013 (hereinafter referred to as “Company” or “PGL” having its registered office at A-1404, RNA Royale Park, Kandivali (W), Mumbai, Maharashtra, 400067, India, the creator of this Privacy Policy ensure our firm commitment to your privacy vis-à-vis the protection of your priceless information. In order to endow you with our uninterrupted use of services, we may collect and, in some circumstances, disclose information about you. To enhance better protection of your privacy we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used.

All visitors are advised to read and understand our Privacy Policy carefully, as by accessing the services, you agree to be bound by the terms and conditions of the Privacy Policy and consent to the collection, storage and use of information relating to you as provided herein.

If you do not agree with the terms and conditions of our Privacy Policy, including in relation to the manner of collection or use of your information, please do not use or access our services.


This Privacy Policy is an electronic record in the form of an electronic contract formed under the information Technology Act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the information Technology Act, 2000. This Privacy Policy does not require any physical, electronic or digital signature and is a legally binding document between You and PGL

1. DEFINITIONS:

    a. “We”, “Our”, and “Us” shall mean and refer to the creators of this privacy policy.

    b. “You”, “Your”, “Yourself” and “User” shall mean and refer to natural and legal individuals who use the services.

    c. “Personal Information” shall mean and refer to any personally identifiable information that We may collect from You.

    d. “Third Parties” refer to any website, company or individual apart from the User and the creator of the Website.

2. OVERVIEW:

We commit to respecting your online privacy data. We further recognize your need for appropriate protection and management of any personally identifiable information ("Personal Information") you share with us. Information that is considered personal about you by us includes, but is not limited to, your name, address, email address, phone number or other contact information.

3. INFORMATION WE COLLECT:

For a more interactive services, and advanced efficiency in our services, we, or our service providers, on our behalf, may require Users to provide us with certain personally identifiable information which includes, but is not limited to:

    • Name

    • Email

    • DOB

    • Social media permissions

    • Mobile number

    • Gamertags

    • Location

    • Address

    • Demographic or Biographical Information

    • Gender

    • Interests

    • Photos

    • Financial information such as Credit/Debit Card details, PAN and,

any other permission or information required.

In addition to the aforesaid, If you contact us by phone, we may record the conversation and/or keep a summary of the phone call.

This privacy policy also applies to data we collect from users who are not registered as users of our services, including, but not limited to, browsing behavior, pages viewed etc.

3.1 INFORMATION WE COLLECT AUTOMATICALLY (SUBJECT TO CHANGE):

    • Device Information: including your IP address, browser types, browser language, operating system, platform type, gaming platform, device types, and device IDs such as unique identifiers, advertising identifiers, or gaming platform identifiers.

    • Usage Information: including files you download, domain names, landing pages, your browsing activity, what you click, scrolling and keystroke activity, pages viewed, advertising viewed or visited, forms or fields you complete or partially complete, search terms, whether you open an email and your interaction with the content, access times, and error logs, and other similar information.

    • Location Information: including the city, state and ZIP code associated with your IP address, information derived through WIFI triangulation, and precise location information from GPS-based functionality on your mobile devices or from your use of our Mobile Apps, and with your consent, your precise GPS information.

    • Offline Information: Certain information may also be stored while you are offline and transmitted to us when you next connect to the Internet, regardless of where you connect from or the device you use to connect.

3.2 INFORMATION FROM THIRD PARTY SOURCES (SUBJECT TO CHANGE):

We may receive information about you from third parties, partners or our service providers such as:

    • Public Information: from publicly and commercially available online or offline sources, as permitted by law including demographic information, purchasing data, membership in loyalty programs or information about advertisements you have seen or acted upon, including your interaction with advertisers’ products and services.

    • Social Media Information: if you visit the PGL Services on a device on which you also use social networks or if you interact with us through a social media service or other platform, we may have access to some information you provide to that social network or platform such as your name, email address, friend list, photo, age, gender, location, birthday, social networking ID, current city, and the people/sites you follow.

4. HOW WE USE YOUR INFORMATION (subject to change)

We, or our service providers, may use your information to:

Provide the PGL Service including

    • responding to your requests or inquiries;

    • providing technical support;

    • sending you service-related communications, including announcements and administrative messages;

    • displaying certain content, such as content you upload and make available, comments, and game statistics and rankings;

    • generating suggestions on the type of video you might enjoy;

    • understanding how you use the PGL services so we can improve them;

    • processing your entries into sweepstakes, contests or promotions.

Personalize your experience including

    • providing you with advertising based on your activities and interests;

    • creating and updating audience segments that can be used for targeted advertising and marketing on the PGL services, television, third party services and platforms, mobile apps and/or websites, and offline;

    • creating profiles about you, including adding information we obtain from third parties, which may be used for analytics, marketing and advertising;

    • sending you newsletters, surveys and information about products, services and promotions offered by PGL, our partners, and other organizations with which we work.

Recognize your devices and associate the information with your profile including

    • using data collected or received from service providers, advertisers, and other third parties, such as your device information, to match mobile advertising and cookie identifiers;

    • matching your devices if you log into the same online service on multiple devices or web browsers or if your devices share similar attributes that support an inference that they are used by the same user or household;

    • using this information to match your interests across devices, as well as for analytics, ad serving or reporting, or to improve the services;

    • Identifying you or your device or associated information with you, your device, or your profile whenever you visit the PGL Service, even if you do so when logged out or without intentionally identifying yourself.

Prevent fraud and defend our legal rights

    • protecting the safety of our users and others;

    • enforcing our terms of service;

    • preventing fraud or any other potentially illegal activities.

    • Identifying you or your device or associated information with you, your device, or your profile whenever you visit the PGL Service, even if you do so when logged out or without intentionally identifying yourself.

We may release your personal information to a third-party in order to comply with a Court Order or other similar legal procedure, or when we believe in good faith that such disclosure is necessary to comply with the law; prevent imminent physical harm or financial loss; or investigate or take action regarding illegal activities, suspected fraud, or violations of Our Terms of Use. We may disclose personally identifiable information to parties in compliance with our Copyright Policy as mentioned in the Terms of Use as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity. In such events, We may disclose name, address, country, phone number, email address and company name.

Your contact information is also used to contact you when necessary. We use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information. Finally, we may use your IP address to help protect our partners and ourselves from fraud. We will continue to enhance our security procedures as new technology becomes available. We will transfer information about you if We are acquired by or merged with another company. In this event, we will notify you by email or by putting a prominent notice on our website before information about you is transferred and becomes subject to a different privacy policy.

5. CONFIDENTIALITY

    • You further acknowledge that our services may contain information which is designated confidential by Us and that you shall not disclose such information without our prior written consent.

    • Your information is regarded as confidential and therefore will not be divulged to any third party, unless if legally required to do so to the appropriate authorities.

    • We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by us will only be in connection with the provision of agreed services and products.

6. OUR DISCLOSURE OF YOUR INFORMATION

    • Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting and foregoing), we may be forced to disclose information to the government, law enforcement agencies or third parties. Under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or members may abuse or misuse your information that they collect from our Website. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications would always remain private.

    • Your information is regarded as confidential and therefore will not be divulged to any third party, unless if legally required to do so to the appropriate authorities.

    • As a matter of policy, we do not sell or rent any personally identifiable information about you to any third party. However, the following describes some of the ways that your personally identifiable information may be disclosed:

    a. External Service Providers: There may be a number of services offered by external service providers that help you use our services. If you choose to use these optional services, and in the course of doing so, disclose information to the external service providers, and/or grant them permission to collect information about you, then their use of your information is governed by their private policy.
    b. Other Corporate Entities: We may share much of our data, including personally identifiable information about you, with our parent and/or subsidiaries that are committed to serving your online needs and related services, throughout the world. Such data will be shared for the sole purpose of enhancing your browsing experience and providing our services to you. To the extent that these entities have access to your information, they will treat it at least as protectively as they treat information they obtain from their other members. It is possible that We and/or its subsidiaries, or any combination of such, could merge with or be acquired by another business entity. Should such a combination occur, you should expect that we would share some or all of your information in order to continue to provide the service. You will receive notice of such event (to the extent that it occurs).
    c. Law and Order: We cooperate with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights. We can (and you authorize us to) disclose any information about you to law enforcement and other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.

7. THIRD PARTY USAGE

    • Our services may include hyperlinks to other web sites or content or resources. We have no control over any Websites or resources, which are provided by companies or persons other than Us.

    • You acknowledge and agree that We are not responsible for the availability of any such external sites or resources, and does not endorse any advertising, products or other materials on or available from such Websites or resources.

    • You acknowledge and agree that We are not liable for any loss or damage which may be incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such Websites or resources. These third-party service providers and Third-Party Sites may have their own privacy policies governing the storage and retention of your personal information that you may be subject to. We recommend that when you enter a Third-Party Site, you review the Third Party Site’s privacy policy as it relates to safeguarding your personal information. We may use third-party advertising companies to serve ads when you use our services.

8. SECURITY (include measures actually implemented by us)

    • We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by members inside and outside the company. We do not recommend transfer of sensitive information (such as credit card number) and bank account details via our services to other Users. Users are recommended to do so via personal means of communication. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once We receive it. However, "perfect security" does not exist on the Internet. You therefore agree that any security breaches beyond the control of our standard security procedures are at your sole risk and discretion.

9. YOUR RIGHTS

You have a right to correct any errors in Your Personal Information available with Us, editable by means of our services. You may request Us in writing that We cease to use or remove Your Personal Information. However you understand that even after receiving your request we may retain in our files information you have requested to remove for certain circumstances, such as to resolve disputes, troubleshoot problems and enforce our terms and conditions. Further, such prior information is never completely removed from our databases due to technical and legal constraints, including stored 'back up' systems. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests.

10. DISCLAIMER

We cannot ensure that all of your private communications and other personal information (including sensitive information like credit card information and bank account number) will never be disclosed in ways not otherwise described in this Privacy Policy. Therefore, although we are committed to protecting your privacy, we do not promise, and you should not expect, that your personal information will always remain private. As a user of our services, you understand and agree that you assume all responsibility and risk for your use of the services, the internet generally and the documents you post or access and for your conduct on and off our services provided

11. UPDATES TO OUR PRIVACY POLICY

If we make material changes to the way we collect or use your information, we will notify you by posting a revised version of this Privacy Policy online, and we may also notify you by other means. You should check the PGL Services periodically for updates.

The date at the top of the Privacy Policy tells you when it was last updated. Any changes to this Privacy Policy will become effective when the revised Privacy Policy is posted. If you use this online service after the changes are posted, you have agreed the changes. If you do not agree with this Privacy Policy or any changes we make, please do not continue to use the PGL Services

12. APPLICABLE LAW AND JURISDICTION

By using our services, you agree that the laws of the Republic of India without regard to its conflict of laws principles, govern this Privacy Policy and any dispute arising in respect hereof shall be subject to and governed by the dispute resolution process set out in the Terms and use.

You also agree that in case of any complaints, disputes, regarding this privacy policy you will first contact us through the communication channel mentioned below.

13. CONTACT US

For any questions or complaints about this Privacy Policy or our privacy practices, please contact us at support@pgllive.com.